ECOWAS workshop on consumer protection


ECOWAS workshop on consumer protection
What: Seminar
When: Monday, november 19, 2018
Where: Ramada Pearl Hotel
Avenue UEMOA, Projet ZACA
Ouagadougou
Burkina Faso
Cost: 0
Contact person: Aka Kouassi - contact.psqao@waqsp.org, +2348188822325
Add to calendar

1. Background

Competition between professional manufacturers often leads to abuse of consumers. Several associations have been created in West Africa to protect consumers from the drift of manufacturers. Unfortunately, so far, there is no relevant national and regional legal framework that would allow them to operate effectively.

To fill this gap, and within the framework of the implementation of the ECOWAS regional quality policy, the West Africa Quality System Programme (WAQSP), implemented by UNIDO, funded with € 12 million by the European Union (EU), supported the capacity building of consumer associations and consumer structures to better protect consumers. This activity was held from 11 to 12 April 2018 in conjunction with the United Nations Conference on Trade and Development (UNCTAD).

Based on the recommendations of this workshop, the Programme then committed itself to support the establishment of a regional regulatory framework as well as the definition of a mechanism to designate representatives of consumer associations.

To this end, an expert was recruited to propose a regulatory text and a mechanism to facilitate the designation of representatives of consumer associations.

In addition, a platform has been developed by an IT expert to promote exchanges between consumer associations.

2. Objective

The general objectives are to:

  • Strengthen and harmonize the regulatory framework for consumer protection; - Contribute to strengthening exchanges between consumer associations;
  • Facilitate consumer representation in ECOWAS quality infrastructure bodies.

3. Results

At the end of this training, the following results are expected:

  • The draft community regulation prepared in accordance to the UN Guideline for consumer’s protection is validated;
  • The mechanism to designate representatives of consumer associations at ECOWAS level is adopted;
  • Participants are aware of the platform and are able to use it.

4. Date and venue

The workshop will be held on the 19th – 21st of November 2018, at the Hotel Ramada Pearl in Ouagadougou, Burkina Faso.

5. Work programme

The workshop will be organised within 3 days, according to the provisional work plan annexed.

6. Language and documentation

Simultaneous interpretation will be provided during the workshop. The work languages are English, French and Portuguese.

7. Participants

The attendees expected at this workshop are:

  • The ECOWAS Commission;
  • The representatives of consumer associations from ECOWAS member states and Mauritania.  
  • The representatives of national structures in charge of consumer protection;
  • The WAQSP experts;
  • The WAQSP representatives from regional technical coordination unit.